Receptionist Needed - Maryland

Tuesday, 3 January 2017
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Item details

City: Maryland, Lagos
Salary: ₦180,000


Contact name HR
Phone 08098479243

Item description

• Continuously source for new business opportunities and liability generation
• Identify customer needs and proactively seek to provide products/services to meet the identified needs.
• Review applications for customer service and make appropriate recommendations.
• Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis.
• Analyze and screen applications for customer based on the product and service procedures.
• Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels.
• Perform other duties as may be assigned by Management or supervisor
Skills / Competence Required.
• Proficiency in MS Office suit- Excel spread sheet, power point etc
• Deposited liability generation.
• Credit knowledge
• Analytically
• Basic customer service orientation
• Good communication and interpersonal skills
• Good customer service skills
• Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills
• Good dress sense
Educational Qualification
• HND Graduate only (Minimum Lower Credit
• Must reside in Lagos
• Experience in customer relation management the consulting industry will be an added advantage
How to apply interested and suitably qualified applicants should submit their application to the email address. Note: the subject of the email should be “RELATIONSHIP MANAGER;
Interested candidate should send their CV to this email