Receptionist Needed - Maryland

• Continuously source for new business opportunities and liability generation
• Identify customer needs and proactively seek to provide products/services to meet the identified needs.

• Review applications for customer service and make appropriate recommendations.

• Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis.

• Analyze and screen applications for customer based on the product and service procedures.

• Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels.

• Perform other duties as may be assigned by Management or supervisor
Skills / Competence Required.

• Proficiency in MS Office suit- Excel spread sheet, power point etc
• Deposited liability generation.

• Credit knowledge

• Analytically

• Basic customer service orientation

• Good communication and interpersonal skills

• Good customer service skills

• Good problem solving skills

• Good documentation and record keeping

• Good reading and listening skills

• Good dress sense

Educational Qualification
• HND Graduate only (Minimum Lower Credit)

• Must reside in Lagos

• Experience in customer relation management the consulting industry will be an added advantage

How to apply interested and suitably qualified applicants should submit their application to the email address. Note: the subject of the email should be “RELATIONSHIP MANAGER;


MODE OF APPLICATION

Interested candidate should send their CV to this email yolashltd@gmail.com